Frequently Asked Questions

We offer a curated selection of **luxury perfumes, footwear, handbags, jewelry, and diamond rings**. Each product is crafted for quality, elegance, and style.

Yes! Every item sold at GrimeGrace is **100% authentic** and sourced from trusted manufacturers to guarantee luxury and quality.

You can place an order directly through our website by selecting your desired product and following the secure checkout process.

We accept all major credit/debit cards, PayPal, and other secure online payment gateways for your convenience.

Yes! GrimeGrace ships **worldwide**. Shipping fees and delivery times vary depending on the destination and customs regulations.

Orders are processed within 1-2 business days. Domestic shipping usually takes **3-7 business days**, while international shipping can take **7-21 business days**.

Yes! We offer a **return policy** for eligible items within **14 days** of delivery. Items must be unused and in their original packaging.

Once your order ships, you will receive a **tracking number via email** to monitor your shipment's progress.

Yes. All diamond rings come with **certificates of authenticity** ensuring genuine craftsmanship and quality.

Store in a soft pouch, keep away from harsh chemicals, and clean gently with a soft cloth to maintain its luxury shine.

Customizations may be available for select items. Please reach out via our contact form to discuss your specific needs.

You can reach us at grimegraceofficial@gmail.com or call us at +1 (775) 986-5200. Our team is available **Monday–Friday, 9:00 AM – 5:00 PM (EST)**.