Privacy Policy

Introduction

GrimeGrace (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website and services.

Information We Collect

We collect information you provide directly to us, such as when you place an order, create an account, subscribe to our newsletter, or contact customer support. This may include your name, email address, phone number, shipping and billing addresses, and payment information.

We also automatically collect certain information about your device and browsing activity, including IP address, browser type, and pages visited, to improve your shopping experience.

How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders, including shipping and billing.
• To communicate with you regarding your orders and support requests.
• To personalize your experience on our website.
• To comply with legal obligations and ensure the security of our store.

Cookies and Tracking

We use cookies to enhance your browsing experience and understand site traffic. You may disable cookies through your browser settings, though some features may be limited.

Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted partners necessary to run our store, such as payment processors (e.g., PayPal/Stripe) and shipping carriers.

Data Security

We implement industry-standard technical measures to protect your personal information. While we strive for absolute security, please note that no method of internet transmission is 100% secure.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us using the details below: