Payment Policy
Last updated: March 10, 2026
Secure Checkout & Data Protection
At GrimeGrace, we prioritize the security of your financial data. To ensure a protected transaction environment, we utilize industry-standard SSL (Secure Socket Layer) encryption. This technology encrypts sensitive information during transmission between your device and our servers.
Security Standards: All payment processing is handled by partners compliant with PCI-DSS (Payment Card Industry Data Security Standard). We do not store credit card details on our internal servers, utilizing secure tokenization for all payment identifiers.
Accepted Payment Methods
We currently support the following secure payment gateways:
- PayPal: A globally recognized, encrypted payment system for secure and efficient transactions.
- Major Credit/Debit Cards: Processing through secure merchant gateways (Visa, MasterCard, American Express, Discover).
All active payment methods are clearly displayed during the final checkout stage. Transactions are processed exclusively in US Dollars (USD).
Authorization & Verification
To prevent unauthorized access and fraudulent activity, every order undergoes a rigorous verification process. Upon placing an order, your financial provider authorizes the availability of funds. Our system then verifies billing credentials and security codes (CVV) to confirm the legitimacy of the cardholder before the order is cleared for fulfillment.
Troubleshooting & Failed Transactions
If a transaction fails, we recommend the following technical checks:
- Verify that billing addresses match the records held by your financial institution.
- Ensure the payment method is authorized for international and online e-commerce transactions.
- Clear browser cache or utilize an incognito window to rule out session-based errors.
- Confirm sufficient account balance and card validity (expiry/unblocked status).
Taxes, Duties & Fees
Applicable sales taxes are calculated and displayed at checkout. For international shipments, Import Duties, Customs Fees, and Local Handling Charges may be assessed by your local customs department. GrimeGrace does not collect or control these fees; they remain the sole responsibility of the recipient at the time of delivery.
Contact Information
Business Name: GrimeGrace
Business Mail: admin@grimegrace.shop
Business Hours: 9 AM - 5 PM (Monday to Friday)
Business Address: 17801 Von Karman Ave #250, Irvine, CA 92614, United States
